Refunds & Exchanges

REFUNDS AND EXCHANGES:

Unfortunately, we do not provide refunds on any orders. 

However, we value our customers and are passionate to provide the best possible service. If you are not 100% satisfied, please contact us as soon as you receive your purchase, to arrange an exchange (must be done within 7 days of receiving the item(s))

Any product you return must be unworn, in the same condition you received it and in the original packaging. We cannot accept back any items of clothing which have been scented/perfumed. If these conditions aren't followed, your return will be refused.

***NO EXCHANGE/REFUNDS ON HANDWORK ABAYAS. 

 Items bought on Sale/offers or at events cannot be exchanged. 

RETURN POSTAGE:

Please note that the customer must pay for postage when returning items and ensure they request and retain the proof of postage. Once we receive the returned items, we will contact you. Also, to exchange you will have to pay the new shipping cost.

 Just drop us an email with your order number, product name & what you would like to exchange. 

Please email us at veiledbymodesty@hotmail.com with the subject (EXCHANGE). Please make sure in the email you include your order number, items you will like to exchange and the reason.